Legal notice
LEGAL NOTICE
Last updated: October 3, 2026
1. WEBSITE OPERATOR
This website and online store are operated under the trading name Dino Quest.
For questions regarding this website, orders, legal matters, or customer service, you may contact us at:
Email: info.dinoquest@gmail.com
Dino Quest operates this website and is responsible for the commercial activity carried out through it.
The online store is powered by Shopify, which provides the ecommerce infrastructure used to operate the website. Shopify is not the seller of the products purchased through Dino Quest.
2. PURPOSE OF THE WEBSITE
The purpose of this website is to provide information about Dino Quest products and to enable customers to purchase products online.
Users may use the website to:
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Browse products.
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Review product information.
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Place orders.
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Access information regarding shipping, returns, and refunds.
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Contact customer support.
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Use other features made available through the website.
Use of this website is also subject to our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and Cookie Policy, where applicable.
3. ACCEPTANCE OF THIS LEGAL NOTICE
By accessing, browsing, or using this website, you acknowledge that you have read and understood this Legal Notice and agree to use the website in accordance with applicable law.
If you do not agree with the conditions governing use of this website, you should discontinue its use.
Nothing in this Legal Notice limits or excludes any mandatory consumer rights available to you under applicable law.
4. ACCESS TO THE WEBSITE
Access to the website is generally free of charge, excluding any internet connection, telecommunications, or data charges imposed by your own provider.
Certain website functions, including purchasing products, may require you to provide personal, billing, payment, or shipping information.
You agree to provide accurate, complete, and current information when placing an order or otherwise using the website.
Dino Quest may temporarily restrict or suspend access to all or part of the website where reasonably necessary for:
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Maintenance.
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Security.
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Technical updates.
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Fraud prevention.
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Legal or regulatory compliance.
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Circumstances outside our reasonable control.
5. ACCEPTABLE USE
You agree to use the website only for lawful purposes.
You must not:
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Use the website for illegal or fraudulent activities.
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Attempt unauthorized access to accounts, servers, databases, or other systems.
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Introduce viruses, malware, malicious code, or harmful technology.
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Interfere with the operation or security of the website.
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Impersonate another individual or organization.
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Collect personal information unlawfully.
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Carry out fraudulent transactions.
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Infringe intellectual property, privacy, or other legal rights.
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Use automated systems in a manner that materially disrupts or damages the website.
Dino Quest may take reasonable measures to prevent misuse and protect the website, its customers, and its systems.
6. INTELLECTUAL PROPERTY
Unless otherwise stated, the original content made available through the website, including brand elements, logos, text, graphics, images, photographs, videos, website design, and other materials, is owned by or licensed to Dino Quest.
Such materials may be protected by copyright, trademark, design, and other intellectual property laws.
Access to the website does not transfer ownership of any intellectual property rights to users.
You may view and use website content for personal and lawful purposes.
Except where permitted by law, website content may not be reproduced, distributed, modified, publicly communicated, sold, licensed, or commercially exploited without the authorization of the relevant rights holder.
Third-party trademarks and other intellectual property appearing on the website remain the property of their respective owners.
7. PRODUCT INFORMATION
Dino Quest makes reasonable efforts to ensure that product descriptions, photographs, prices, specifications, availability, and other information displayed on the website are accurate.
However, minor differences may occur due to:
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Device or screen settings.
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Lighting conditions.
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Photography.
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Manufacturing variations.
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Technical limitations.
These provisions do not affect your legal rights if a product is defective, damaged, unsafe, materially different from its description, or otherwise fails to comply with applicable consumer law.
If we identify a clear typographical, pricing, technical, or product-information error, we may correct it and take appropriate action in accordance with applicable law.
8. PRICES AND PAYMENT INFORMATION
Product prices and applicable shipping charges will be displayed through the website or checkout process before an order is completed.
Depending on your destination, your order may also be subject to:
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VAT.
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Sales taxes.
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Customs duties.
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Import taxes.
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Brokerage charges.
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Other government-imposed charges.
These charges will be handled in accordance with our Shipping Policy and applicable law.
Dino Quest may use third-party payment processors to securely process payments.
9. INTERNATIONAL SALES
Dino Quest may make products available to customers in multiple countries and regions.
Product availability, shipping methods, delivery times, taxation, customs requirements, and consumer rights may vary depending on the destination.
The accessibility of this website in a particular country does not necessarily mean that every product is legally available for purchase or import in that jurisdiction.
We may restrict sales or shipping to particular countries or regions where reasonably necessary due to carrier, legal, customs, sanctions, regulatory, or operational restrictions.
10. CONSUMER RIGHTS
Nothing in this Legal Notice or any other Dino Quest policy is intended to limit, exclude, or replace mandatory consumer rights.
Depending on the jurisdiction applicable to your purchase, consumers may have legal rights relating to:
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Product conformity.
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Faulty or defective goods.
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Product safety.
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Delivery.
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Cancellation.
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Withdrawal from online purchases.
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Returns.
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Refunds.
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Repairs.
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Replacements.
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Statutory guarantees.
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Unfair contract terms.
Where a provision of this Legal Notice conflicts with a mandatory consumer protection law applicable to you, the mandatory legal protection will prevail.
11. THIRD-PARTY LINKS AND SERVICES
The website may contain links to or integrations with third-party websites, platforms, payment providers, carriers, social networks, or other external services.
These third-party services may operate under their own terms, privacy policies, and legal notices.
Dino Quest does not control independent third-party websites and is not generally responsible for their content, availability, security, or practices.
Nothing in this provision excludes liability that cannot legally be excluded.
12. SHOPIFY
This online store is operated using Shopify's ecommerce infrastructure.
Shopify provides technical services that enable Dino Quest to operate its online store.
Purchases made through the website are transactions between the customer and Dino Quest, not Shopify.
Shopify may process certain information in connection with providing hosting, security, payment, analytics, and other ecommerce services.
For more information about the processing of personal information, please review our Privacy Policy and Shopify's applicable privacy documentation.
13. WEBSITE AVAILABILITY
Dino Quest takes reasonable measures to maintain the availability and proper functioning of the website.
However, we cannot guarantee uninterrupted or error-free access at all times.
The website may occasionally be unavailable due to:
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Maintenance.
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Technical problems.
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Security measures.
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Software updates.
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Hosting issues.
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Internet outages.
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Events beyond our reasonable control.
We will take reasonable measures to restore normal operation where practicable.
14. LIABILITY
To the maximum extent permitted by applicable law, Dino Quest will not be responsible for losses caused solely by circumstances outside our reasonable control.
Nothing in this Legal Notice excludes or limits any liability that cannot lawfully be excluded or restricted.
In particular, nothing in this Legal Notice is intended to limit:
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Mandatory consumer protection rights.
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Liability for fraud or fraudulent misrepresentation.
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Liability for death or personal injury where such liability cannot legally be excluded.
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Any other liability that applicable law does not permit us to exclude.
15. PERSONAL DATA AND PRIVACY
Personal information collected through the website will be handled in accordance with our Privacy Policy and applicable data protection legislation.
Our Privacy Policy provides information regarding:
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Personal information we collect.
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Purposes for which information is processed.
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Legal bases for processing where required.
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Data retention.
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Service providers and recipients.
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International data transfers.
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User rights.
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Methods for contacting us regarding privacy.
16. COOKIES
This website may use cookies and similar technologies for functions including:
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Website operation.
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Security.
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Analytics.
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Personalization.
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Advertising and marketing.
Where applicable law requires consent for non-essential cookies, such technologies will be used in accordance with the consent choices available through the website.
Further information is available in our Cookie Policy or cookie preferences interface.
17. COMMERCIAL COMMUNICATIONS
Dino Quest may send marketing or promotional communications only where permitted by applicable law.
Where required, users will be provided with the ability to consent to marketing communications and withdraw that consent.
Marketing emails may include an unsubscribe mechanism or other method for opting out of future promotional communications.
Transactional communications relating to orders, payments, shipping, account security, or customer service are not considered promotional communications.
18. APPLICABLE LAW
This website and the commercial activity carried out through Dino Quest are governed by the laws applicable to the business operating Dino Quest.
However, if you purchase as a consumer, nothing in this Legal Notice deprives you of mandatory consumer protections that apply to you under the laws of your country or place of habitual residence where those protections cannot legally be waived.
19. DISPUTES
If you experience an issue relating to an order, product, or use of the website, we encourage you to contact us first at:
We will attempt to resolve complaints directly where reasonably possible.
Any dispute will be handled before the competent courts or authorities determined by applicable law.
Nothing in this Legal Notice prevents consumers from bringing a claim before a court or authority where they have a mandatory legal right to do so.
20. CHANGES TO THIS LEGAL NOTICE
Dino Quest may update this Legal Notice from time to time to reflect changes to:
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Our business practices.
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Website functionality.
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Applicable laws.
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Regulatory requirements.
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Technical services.
The most current version will be published on this website together with its latest update date.
Changes will not retroactively remove rights already acquired by customers.
21. CONTACT
For questions regarding this website or this Legal Notice, contact:
Dino Quest
Email: info.dinoquest@gmail.com